Privacy Policy

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1. Introduction

At m8kscents, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or shop on our website.

By using our website or webshop, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following personal information:

• Name 
• Email address 
• Phone number 
• Shipping and billing address 
• Payment information (processed securely by third-party providers)
• Order history 
• IP address and basic website usage data
   

We only collect information that is necessary to provide our services.

3. How We Use Your Information

Your data is used to:

• Process and fulfill orders
• Communicate order confirmations and updates
• Provide customer support
• Improve our website and services
• Comply with legal and accounting requirements
   

We do not sell or trade your personal data.

4. Payments

All payments are handled by secure third-party payment providers.
We do not store or have access to your full payment card details.

5. Marketing & Communication

We may send emails about:

• Order updates 
• Product launches 
• Promotions (only if you opt in)
   

You can unsubscribe from marketing communications at any time.

6. Cookies

Our website uses cookies to:

• Ensure proper site functionality
• Improve user experience
• Analyze website traffic
   

You can manage or disable cookies through your browser settings.

7. Data Storage & Security

We take appropriate technical and organizational measures to protect your data, including:

• Secure servers
• Limited access to personal data
• Encrypted payment processing
   

Your data is stored only as long as necessary for legal and business purposes.

8. Sharing Your Information

We may share limited information with trusted third parties such as:

                   Shipping carriers

• Payment processors
• Website and hosting providers
   

These partners are required to protect your data and use it only to perform their services.

9. Your Rights (GDPR)

As a customer, you have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing 
• Withdraw consent at any time 
• Request data portability
   

To exercise your rights, contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page and take effect immediately.